Policies

THE FOLLOWING TERMS AND CONDITIONS BECOME EFFECTIVE JANUARY 1, 1992 AND SUPERCEDE AND RENDER INVALID ANY PREVIOUS TERMS WHETHER IMPLIED ORALLY OR IN WRITING.

1. PRICING

A) ALL ORDERS WILL BE INVOICED AT THE PRICES IN EFFECT AT THE TIME OF SHIPMENT.
B) BACKORDERS WILL BE INVOICED AT THE PRICES IN EFFECT AT THE TIME OF SHIPMENT (SPECIAL BOOKING ORDERS WILL BE AT ORIGINAL INVOICE PRICES).
C) G.S.T. AND P.S.T. WILL BE CHARGED ACCORDING TO LAW.

2. TERMS

TERMS ARE NET 25TH FOLLOWING STATEMENT DATE AND MONTH END CLOSE IS THE LAST WORKING DAY OF EVERY MONTH.

3. PAYMENTS

ALL PAYMENTS ARE REQUIRED NO LATER THAN THE 25TH OF EACH MONTH TO ENSURE THAT THE PAYMENT AMOUNT IS POSTED BEFORE MOTH END CLOSE.

4. PAST DUE ACCOUNTS

A) ALL PAST DUE ACCOUNTS WILL AUTOMATICALLY BE PUT OH HOLD BY MANAGEMENT AND NO FURTHER SHIPMENTS WILL BE ALLOWED UNTIL PAYMENT OR SATISFACTORY ARRANGEMNTS WITH MANAGEMNET HAVE BEEN MADE.
B) ALL PAST DUE ACCOUNTS WILL BE CHARGED INTEREST AT THE RATE OF 18% PER ANNUM (1.5% PER MONTH) AND DUE PAYABLE.
C) ALL PAST DUE ACCOUNT INFORMATION IS TURNED OVER TO ALL OTHER SUPPLIERS AND CREDIT BUREAUS AS REQUESTED.

5. FREIGHT

A) ALL OUT OF TOWN ORDERS OVER $500.00 NET (CORE VALUE AND TAXES NOT   INCL) WILL BE SHIPPED PREPAID – CHEAPEST & QUICKEST.
B) ALL OUT OF TOWN ORDERS UNDER $500.00 NET, THAT ARE SHIPPED BY MAIL OR COURIER, WILL HAVE ALL FREIGHT CHARGES ADDED TO THE INVOICE AT OUR SPECIAL REDUCED RATES AND SHIPPED PREPAID.
C) ALL TRUCK SHIPMENTS UNDER $500.00 NET, WILL BE SHIPPED COLLECT.
D) ALL BUS SHIPMENTS WILL HAVE A $3.25 MINIMUM HANDLING CHARGE ADDED TO INVOICE FOR DELIVERY TO BUS DEPOT AND GOODS WILL BE SHIPPED COLLECT.
E) IF BUS SHOULD HAPPEN TO BE THE ONLY CARRIER TO OUR CUSTOMERS DESTINATION, THEN THE $3.25 SURCHARGE SHALL BE WAIVED. **THIS DOES NOT APPLY TO OUR CUSTOMERS WHO GET US TO SHIP TO THEIR CUSTOMERS DESTINATION.
F) ALL RUSH SHIPMENTS BY BUS WILL HAVE A $5.00 CHARGE ADDED TO INVOICE FOR DELIVERY TO BUS DEPOT AND GOODS WILL ALSO BE SHIPPED COLLECT.
G) THERE WILL BE NO C.O.D. SHIPMENTS.
H) BACKORDER FREIGHT – SEE BACKORDERS.
I) SPECIAL ORDER FREIGHT – SEE SPECIAL ORDERS.
J) RETURN GOODS FREIGHT – SEE RETURNS.
K) ALL IN TOWN ORDERS REQUESTING REGULAR DELIVERY (USUALLY WITHIN ONE HOUR) WILL HAVE A $3.25 CHARGE ADDED TO INVOICE. **ALL RUSH DELIVERIES, REQUIRED SOONER THAN ONE HOUR, WILL BE CHARGED $5.00.
L) ALL IN TOWN STOCK ORDERS OVER $250.00 (CORE VALUE AND TAXES NOT INCL) WILL BE SHIPPED PREPAID.

6. BACKORDERS

A) ALL BACKORDERS WILL BE CANCELLED AT TIME OF ORDER UNLESS OTHERWISE STATED BY CUSTOMER.
B) ALL BACKORDERS REQUESTED WILL BE SHIPPED UPON AVAILABILITY FROM REGULARLY PLACED STOCK ORDERS UNLESS OTHERWISE STATED BY CUSTOMER AT TIME OR ORDER.
C) ALL BACKORDERS UPON AVAILABILITY WILL BE SHIPPED AS REQUESTED AND ALL OUTGOING FREIGHT CHARGES WILL BE ADDED TO INVOICE AND SHIPPED PREPAID.
D) ALL BACKORDERS FROM PREPAID STOCK ORDERS WILL BE SHIPPED PREPAID (QUICKEST & CHEAPEST).
E) BACKORDERS UPON AVAILABILITY WILL BE COMBINED WITH OTHER ORDERS FOR SHIPMENT, UNLESS OTHERWISE STATED BY CUSTOMER.

7. SPECIAL ORDERS

A) ALL SPECIAL OR RUSH ORDERS REQUIRED WILL HAVE ALL SHIPPING AND HANDLING CHARGES ADDED TO INVOICE.
C) FREIGHT SHARING ON SPECIAL ORDERS IS DONE IF MORE THAN ONE CUSTOMER PLACES AN ORDER PRIOR TO ORDER BEING PLACED WITH SUPPLIER.

8. SHORTS & DAMAGED GOODS

A) ANY CLAIMS FOR LOST OR DAMAGED GOODS MUST BE MADE BY THE PURCHASER TO THE CARRIER AT THE TIME OF DELIVERY, CLEARLY MARKING PRO–BILL AS SUCH AND THE CARRIER IS FULLY RESPONSIBLE FOR SUCH CLAIMS–NOT WSSL.
B) ANY CLAIMS FOR INCOMPLETE OR SHORT SHIPMENTS THAT ARE NOT THE RESPONSIBILITY OF THE CARRIER, MUST BE RECEIVED BY WSSL WITHIN 5 DAYS AFTER DELIVERY.
9. RETURNS AND INVENTORY ADJUSTMENTS

A) ALL RETURNS REQUIRE AUTHORIZATION BEFORE RETURNING, VERBAL OR WRITTEN.
B) ALL AUTHORIZED RETURNS WILL BE PREPAID (COLLECT WILL BE REFUSED).
C) ALL RETURNS NOT ACCOMPANIED WITH PROOF OF PURCHASE (INVOICE OR,COPY) WILL BE CHARGED A 10% RESTOCKING & HANDLING CHARGE.(PROVIDED WSSL CAN FIND AN ELECTRONIC COPY FOR PROOF)**IT IS CUSTOMERS RESPONSIBILITY TO PROVIDE PROOF OF PURCHASE–NOT OURS.**
D) ALL RETURNS MUST BE IN RESALABLE CONDITION OR A 20% REPACKAGING CHARGE WILL APPLY AND IF GOODS ARE NOT IN NEW CONDITION, CREDIT WILL BE REFUSED.
E) ANY ITEMS INSTALLED ARE NON RETURNABLE. ANY ELECTRICAL ITEM MAY BE NON-RETURNABLE.
F) ANY ITEMS SUCH AS CARB. KITS, MAF SENSORS OR ANYTHING SEALED IN PLASTIC ARE NON RETURNABLE IF PLASTIC IS OPEN.
G) FEL-PRO ITEMS ARE NON-RETURNABLE IF PACKAGE IS OPEN.
H) ALL SPECIAL ORDERS THAT WE DO NOT NORMALLY STOCK ARE CONSIDERED AS NON–RETURNABLE UNLESS APPROVAL FROM MANUFACTURER IS OBTAINED, IN WHICH CASE A 20% RESTOCKING CHARGE WILL APPLY.
I) OBSOLETE OR DISCONTINUED ITEMS ARE NON-RETURNABLE.
J) STOCK ADJUSTMENTS ON CUSTOMERS STOCKING OUR PRODUCT LINES IS THE TOTAL RESPONSIBILITY OF THE CUSTOMER.
K) ALL ADJUSTMENTS MADE ARE EXPECTED TO HAVE EQUAL DOLLAR VALUE PUT BACK IN STOCK IN THE SAME PRODUCT LINE OR LINE DISCOUNT (IF ANY) BECOMES NULL AND VOID AND A 10% RESTOCKING & HANDLING CHARGE WILL APPLY.

10. CORES

ONLY CORES PURCHASED WITH OUR IDENTIFICATION STAMPED ON BOXES ARE RETURNABLE FOR CREDIT, UNLESS COMPETITORS CORES ARE BEING REPLACED WITH OUR PRODUCT AT TIME OF RETURN.

11. WARRANTY

A) ALL WARRANTIES ARE 90 DAYS UNLESS OTHERWISE STATED BY MANUFACTURER. SOME PRODUCTS MAY NOT CARRY WARRANTY.
B) WARRANTY IS LIMITED TO THE REPLACEMENT OF PART(S) ONLY AND WILL NOT BE SUBJECT TO LABOUR, TOWING OR ANY OTHER COSTS INCURRED.
C) PROOF OF PURCHASE (INVOICE) AND PROOF OF REPLACEMENT (INVOICE) FROM WSSL OR OUR DEALERS INVOICES TO HIS CUSTOMER ARE REQUIRED FOR WSSL TO BEGIN WRITING A CLAIM FOR ANY WARRANTY CONSIDERATION.
D) ALL GOODS CLAIMED DEFECTIVE, ARE RETURNED FOR WARRANTY CONSIDERATION ONLY AND ARE DEEMED SO BY THE MANUFACTURER AND ARE NOT THE RESPONSIBILITY OF WSSL IF REJECTED.
E) ALL VALID WARRANTY CLAIMS ARE CREDITED IMMEDIATELY UPON APPROVAL BY MANAGEMENT AND ANY CLAIM REJECTED BY MANUFACTURER, WILL HAVE FULL CREDIT ISSUED, CHARGED BACK TO THEIR ACCOUNT.
F) ALL WARRANTY CLAIMS BY OUR DEALERS CUSTOMER ARE HANDLED THRU OUR DEALER, NOT DIRECTLY – BY WSSL.

12. POLICY CHANGES

AS BUSINESS CONDITIONS CHANGE, COMPANY POLICIES MAY CHANGE AND COULD CHANGE WITHOUT IMMEDIATE NOTIFICATION, DUE TO TIME FACTORS.

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