Return Policy

RETURN AND EXCHANGE POLICY

1. ALL RETURNS REQUIRE AUTHORIZATION BEFORE RETURNING.
2. ALL AUTHORIZED RETURNS MUST BE DONE WITHIN 30 DAYS OF PURCHASE.
3. ALL RETURNS NOT RETURNED WITHIN 30 DAYS or SRE NOT ACCOMPANIED WITH PROOF OF PURCHASE (INVOICE COPY) WILL BE CHARGED A 10% RESTOCKING & HANDLING CHARGE. **It is Customer's Responsibility to provide proof of purchase - NOT WSSL.
4. ALL AUTHORIZED RETURNS WILL BE CREDITED BACK TO ORIGINAL CREDIT CARD.
5. ALL RETURNS MUST BE IN RESALABLE CONDITION OR A 20% REPACKAGING CHARGE WILL APPLY AND IF GOODS ARE NOT IN NEW CONDITION, CREDIT WILL BE REFUSED.
6. ANY ITEMS INSTALLED ARE NON RETURNABLE. ANY ELECTRICAL ITEM MAY BE NON-RETURNABLE.
7. ANY ITEMS SEALED IN PLASTIC, ARE NON RETURNABLE, IF PLASTIC IS OPEN.
8. FEL-PRO ITEMS ARE NON-RETURNABLE IF PACKAGE IS OPEN.
9. ALL SPECIAL ORDERS THAT WE DO NOT NORMALLY STOCK ARE CONSIDERED AS NON-RETURNABLE UNLESS APPROVAL FROM MANUFACTURER IS OBTAINED, IN WHICH CASE A 20% RESTOCKING CHARGE WILL APPLY.
10. OBSOLETE OR DISCONTINUED ITEMS ARE NON-RETURNABLE.

CORES
ONLY CORES PURCHASED WITH OUR IDENTIFICATION STAMPED ON BOXES ARE RETURNABLE FOR CREDIT, UNLESS COMPETITORS CORES ARE BEING REPLACED WITH OUR PRODUCT AT TIME OF RETURN.

WARRANTY

1. ALL WARRANTIES ARE 90 DAYS UNLESS OTHERWISE STATED BY MANUFACTURER. SOME PRODUCTS MAY NOT CARRY WARRANTY.
2. WARRANTY IS LIMITED TO THE REPLACEMENT OF PART(S) ONLY AND WILL NOT BE SUBJECT TO LABOUR, TOWING OR ANY OTHER COSTS INCURRED.
3. PROOF OF PURCHASE (INVOICE) IS REQUIRED FOR WSSL TO BEGIN WITH ANY WARRANTY CONSIDERATION.
4. ALL GOODS CLAIMED DEFECTIVE ARE RETURNED FOR WARRANTY CONSIDERATION ONLY, AND ARE DEEMED SO BY THE MANUFACTURER AND ARE NOT THE RESPONSIBILITY OF WSSL IF REJECTED.
5. ALL VALID WARRANTY CLAIMS ARE CREDITED IMMEDIATELY UPON APPROVAL BY MANUFACTURER OR WSSL.

POLICY CHANGES
AS BUSINESS CONDITIONS CHANGE, COMPANY POLICIES MAY CHANGE AND COULD CHANGE WITHOUT IMMEDIATE NOTIFICATION, DUE TO TIME FACTORS.